Privacy Policy

Last Updated: November 2025

Prepped Wellness (“we,” “our,” “us”) operates https://preppedwellness.com. We are committed to protecting your privacy and handling your personal information responsibly.

1. Information We Collect

1.1 Information You Provide to Us

We collect personal information when you:

  • Place an order
  • Create an account
  • Sign up for email or SMS notifications
  • Contact customer support

This may include your name, email address, phone number, billing and shipping addresses, and account credentials (encrypted). We do not store full credit card numbers — these are processed securely by Stripe.

1.2 Automatically Collected Information

When you browse our website, we automatically collect:

  • IP address
  • Browser type and device type
  • Pages viewed and products viewed
  • Cart interactions
  • General location (for taxes and shipping estimates)

This information helps us improve site performance, prevent fraud, calculate shipping and taxes, and enhance our meal prep offerings.

1.3 Cookies & Tracking Technologies

We use cookies to:

  • Keep your cart active
  • Maintain login sessions
  • Save preferences and settings
  • Show recently viewed items

You may disable cookies in your browser, but some features may not function correctly.

2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Send order confirmations and status updates
  • Respond to customer support requests
  • Improve our website and menu selection
  • Prevent fraudulent activity
  • Comply with legal, tax, and accounting requirements
  • Send marketing emails or SMS messages (only if you opt in)

3. SMS & Email Communications

3.1 SMS Notifications (AutomateWoo + Twilio)

If you opt in to SMS messages, we may send:

  • Weekly meal plan reminders
  • Account notifications
  • Customer service responses

You may opt out at any time by replying STOP.

3.2 Email Marketing

If you subscribe to our emails, we may send updates, promotions, and special offers. You can unsubscribe at any time using the link at the bottom of our emails.

4. Payments & Security

All payments on our site are processed securely through Stripe, a PCI-compliant payment processor. During checkout, you may have the option to pay using:

  • Credit or debit card
  • Apple Pay
  • Google Pay

These digital wallet options are facilitated by Stripe and use encrypted, tokenized payment methods. We do not store or have access to your full credit card number at any time.

For more information, please refer to the Stripe Privacy Policy.

5. Data Retention

We retain:

  • Order records as required for tax, accounting, and legal obligations
  • Account information until you request deletion
  • Marketing consent until you unsubscribe

You may request deletion of your account or personal data at any time unless we are required to retain it by law.

6. Who We Share Data With

We share information only with trusted third parties that help us operate Prepped Wellness, including:

  • Stripe (payment processing)
  • AutomateWoo & Twilio (SMS delivery)
  • Google Analytics & Google Tag Manager (site analytics)
  • Shipping carriers (for delivery)
  • Fraud prevention tools
  • WooCommerce-powered systems

We do not sell, trade, or rent personal information.

7. Your Rights

You may have the right to:

  • Request a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt out of marketing emails or SMS

To submit a request, contact us at info@preppedwellness.com.

8. Data Protection & Security

We use several security measures to protect your data, including encryption, secure hosting, firewalls, and restricted access controls. While no method is entirely immune from threats, we take data protection seriously and implement best practices across our systems.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18.

10. Google reCAPTCHA

We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA analyzes traffic patterns to detect harmful behavior.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

11. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, contact us:

Prepped Wellness
Youngstown, Ohio
info@preppedwellness.com